Latest.
Our latest thoughts & musings.
Redonk Breakdown of Breakroom
Recently, I had the honor of being on Kitchen Duty here at Redonk. With that honor comes washing dishes, putting away dishes, gathering dishes from all over (ehem Phill…) keeping the space clean, and restocking the goods to keep the animals happy.
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Improving the “customer” experience of your Super Bowl party
It's that time of year where football fans and non-football fans alike start making plans for the ultimate sports watching event in this country – the Super Bowl.
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Registries & wish lists oh my!
So we are baby crazy here at Redonk and several peeps are making lists (registry lists, that is) and checking them twice.
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Online holiday shopping
It’s that time of year again. The time in which people are gearing up in their suits of armor in order to go out and fight for the best deals.
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The UX of being a mom and other website optimization tips
Just like a site flow, the day of a mom has its own happy path and those dreaded errors and pitfalls. How we recover is key to how our experience is perceived.
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Boo! UX is not-so-scary
Does the mention of UX scare you? Have you felt overwhelmed with the idea that your website’s user experience doesn’t deliver?
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Baseball, apple pie & score bugs
It's the top of the ninth, bases are loaded, 2 outs, the count is 3-2. Infield has shifted. And how do I know? Because the little ever-present score bug tells all.
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The joys and sorrows of ordering lunch online
Nowadays, folks expect – and for the most part can – accomplish almost any task online. Knowing that, it’s surprising how many companies still aren’t getting it right, or worse, aren’t even trying.
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Have you cleared your cache?
This has to be the most common question I ask when clients, project managers and marketing people in general tell me their new website doesn't work.
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Omni-channel lessons from a furniture mart
What store is bigger than 3 Walmart Supercenters, showcases over 100,000 pieces of furniture and is able to load up to 100 cars at once with merchandise? The Nebraska Furniture Mart.
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The Neiman Marcus online shopping experience
Opening up the Neiman Marcus website, I didn’t know what to expect. I’m sure most people would assume to see an array of chic and sophisticated imagery, with an assembly of designer names displayed in front of them…